(CNN) Southwest Airlines said Tuesday morning’s flight delays were “the result of data connectivity issues resulting from a firewall failure” that led to a short ground stop.
Federal Aviation Administration Southwest Airlines raised its ground stop Flights after placing an earlier order, citing “equipment problems”. A Southwest said the tweet at 11:35 a.m It started working again.
“Early this morning, a vendor-supplied firewall went down and the connection to some operational data was unexpectedly lost,” spokesman Dan Landson said in a statement.
Southwest delayed 1,728 flights, or 41% of its schedule, Tuesday morning, according to FlightAware. According to FlightAware, the airline canceled only nine flights on Tuesday. Southwest says its workers “worked quickly to minimize disruption” and that it is back up and running.
The FAA says the flights were grounded into Dallas Love Field Airport. There may still be other residual flight delays as a result of the layover.
“Southwest Airlines requested the FAA suspend the flight’s departures,” the company said in a statement to CNN.
Southwest reported technical issues Tuesday morning and said it would “resume our operations shortly.”
The problems come months after the airline was forced to cancel more than 16,700 flights between December 20 and 29, about half its schedule during that period. The The airline is partly responsible for the decline Changes to its workforce planning computer systems. Southwest last month Released an “Action Plan”. To prevent another functional meltdown.
Southwest called the problem “intermittent technical issues” in a social media post to customers. Many have taken to social media to complain about delayed flights.
“We apologize for the inconvenience this may cause, but we hope everyone will be on their way soon,” the airline wrote in another social media post.
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